Terms of service

Terms of Service

Welcome to SaunaForever. These Terms of Service (“Terms”) govern your use of our website, saunaforever.com (the “Site”), and your purchase of products from us.

By accessing our Site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our Site or services.

About SaunaForever

SaunaForever is an online retailer offering home sauna products shipped directly from manufacturer-approved warehouses. Products are fulfilled by third-party manufacturers and distributors, and certain policies — including shipping, returns, refunds, and warranties — are governed by those manufacturers.

Eligibility to Use This Site

By using this Site, you confirm that you:

Are at least 18 years old
Have the legal capacity to enter into binding agreements
Will use the Site in compliance with all applicable laws and regulations

Orders & Payments

All orders placed through SaunaForever are subject to acceptance and availability.

By placing an order, you agree that:

All information provided is accurate and complete
You are authorized to use the payment method submitted
Prices, promotions, and availability may change without notice

We reserve the right to cancel or refuse any order for any reason, including suspected fraud, pricing errors, or inventory issues. If your order is canceled after payment, you will receive a full refund.

Pricing & Errors

While we strive for accuracy, errors in pricing, product descriptions, or availability may occur. SaunaForever reserves the right to correct such errors and cancel orders affected by them, even after an order has been placed.

If this occurs, you will be notified and refunded promptly.

Shipping, Returns & Refunds

Saunas sold on SaunaForever ship directly from manufacturer-approved warehouses using professional carriers.

Delivery timelines, shipping methods, and return eligibility vary by product and manufacturer. Most saunas are delivered via curbside freight unless otherwise stated.

Returns and refunds are limited and handled on a case-by-case basis, primarily for defective or damaged products reported promptly after delivery.

Please review our Shipping, Returns & Refunds page for full details before placing an order.

Warranties

All saunas sold on SaunaForever include a manufacturer-provided warranty covering defects in materials and workmanship under normal residential use.

Warranty coverage, duration, and exclusions vary by brand and model. SaunaForever does not provide additional warranties beyond those offered by the manufacturer but will assist customers in coordinating warranty support when needed.

Please review our Warranty Information page for complete details.

Product Use & Health Disclaimer

Saunas are intended for personal wellness and relaxation purposes only.

You acknowledge and agree that:

Sauna use carries inherent risks
Individuals with medical conditions should consult a physician before use
SaunaForever is not responsible for injuries, health issues, or damages resulting from improper use or failure to follow manufacturer instructions

Always follow the manufacturer’s safety guidelines.

Limitation of Liability

To the fullest extent permitted by law, SaunaForever shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products purchased through the Site.

Our total liability for any claim related to a product purchase shall not exceed the amount paid for that product.

Indemnification

You agree to indemnify and hold harmless SaunaForever, its owners, employees, partners, and affiliates from any claims, damages, liabilities, costs, or expenses arising from:

Your use of the Site
Your violation of these Terms
Your misuse of any product purchased from SaunaForever

Intellectual Property

All content on this Site — including text, images, graphics, logos, and design elements — is the property of SaunaForever or its content partners and is protected by applicable intellectual property laws.

You may not reproduce, distribute, or use Site content without prior written permission.

Third-Party Links

The Site may contain links to third-party websites for informational purposes. SaunaForever is not responsible for the content, policies, or practices of third-party sites.

Accessing third-party websites is done at your own risk.

Privacy Policy (GDPR & CCPA)

SaunaForever respects your privacy and is committed to protecting your personal information.

Information We Collect

We may collect:

Personal information you provide (name, email, address, phone number)
Payment and billing information (processed securely by third-party payment providers)
Technical data such as IP address, browser type, and device information
Usage data related to interactions with our Site

How We Use Your Information

Your information may be used to:

Process orders and payments
Provide customer support
Communicate order updates and service messages
Improve website performance and user experience
Comply with legal obligations

Your Rights (GDPR & CCPA)

Depending on your location, you may have the right to:

Access your personal data
Request correction or deletion
Opt out of certain data uses
Request information about how your data is used

To exercise these rights, contact us at help@saunaforever.com.

We do not sell personal data.

Cookies & Tracking Technologies

SaunaForever uses cookies and similar technologies to improve site functionality, analyze traffic, and enhance user experience.

Cookies may be used to:

Remember preferences
Enable essential site functions
Analyze performance and usage patterns
Support marketing and advertising efforts

By using our Site, you consent to the use of cookies. You may control or disable cookies through your browser settings, though some site features may not function properly as a result.

Changes to These Terms

SaunaForever reserves the right to update or modify these Terms at any time. Changes take effect immediately upon posting to the Site.

Your continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

Governing Law

These Terms are governed by and construed in accordance with the laws of the United States and the state in which SaunaForever operates, without regard to conflict of law principles.