Warranty Information

At SaunaForever, every sauna we sell is protected by a manufacturer-provided warranty covering defects in materials and workmanship when used under normal residential conditions.

More importantly, we’re here to help if you ever need support.

A home sauna is a long-term investment, and our role doesn’t end once your order is delivered. If something doesn’t seem right, you start with us — not a manufacturer call center or a freight carrier.

How Warranty Support Works

Sauna warranties are provided and honored by the manufacturer, but SaunaForever acts as your support partner throughout the process.

If you experience an issue:

Contact us directly
We help review your situation
We assist with documentation and next steps
We coordinate with the manufacturer when applicable

Manufacturer warranty policies determine coverage, but you are never left to navigate them alone.

Manufacturer Warranty Summaries

Below is a general overview of the warranties offered by the manufacturers we work with. Warranty coverage, duration, and component protection vary by brand and model. For full details, always refer to the manufacturer’s official warranty documentation.

Wizzisaunas

Wizzisaunas infrared saunas include a manufacturer-backed warranty of up to five (5) years, covering defects in materials and workmanship under normal residential use. Coverage typically applies to key components such as heating elements, control systems, and sauna structure, subject to the manufacturer’s terms and conditions.

Official warranty details:
https://wizzisaunas.com/faq

Orivon Wellness

Orivon Wellness warranty coverage varies by product collection:

Infrared Saunas (Lumin Collection):
Includes a one (1) year limited manufacturer warranty covering infrared heating panels, control systems, electrical components, and wood structure under normal residential use.
Outdoor Saunas (Auris Collection):
Includes a five (5) year limited manufacturer warranty covering structural components, heaters, and electrical systems when properly installed and maintained.

Official warranty policy:
https://orivonwellness.com/pages/warranty-policy

Miracle Sauna

Miracle Sauna products generally include a one (1) year manufacturer warranty covering defects in materials and workmanship under normal residential use. Warranty terms and component coverage may vary by model and distributor.

For exact warranty details, please refer to the documentation included with your product or contact us for assistance.

What Is Typically Not Covered

While each manufacturer’s warranty is different, most warranties do not cover:

Normal wear and tear
Improper installation or incorrect electrical setup
Commercial or non-residential use (unless explicitly stated)
Cosmetic issues that do not affect functionality
Damage caused by misuse or unauthorized modifications

Always refer to the manufacturer’s official policy for full exclusions.

Warranty FAQs

Who provides the warranty for saunas sold on SaunaForever?
All warranties are provided by the manufacturer of the sauna. SaunaForever assists customers by helping explain coverage and coordinating warranty support when needed.

How long is the warranty on infrared saunas?
Warranty duration varies by brand and model. Some infrared saunas include coverage of up to five years, while others include a one-year limited warranty. Always refer to the manufacturer’s official warranty documentation for exact terms.

What does the sauna warranty cover?
Most sauna warranties cover defects in materials and workmanship under normal residential use. Coverage typically applies to components such as heating elements, control systems, electrical components, and sauna structure, depending on the manufacturer.

What is not covered under a sauna warranty?
Warranties generally do not cover normal wear and tear, improper installation, commercial use, cosmetic damage, misuse, or unauthorized modifications. Each manufacturer defines exclusions in their official policy.

Can SaunaForever help with warranty claims?
Yes. While warranties are provided by the manufacturer, SaunaForever is happy to assist customers by helping facilitate communication, documentation, and coordination related to warranty claims.

Do warranties vary by sauna brand?
Yes. Warranty coverage, duration, and terms vary by manufacturer and product model. Always review the official warranty policy for the specific sauna you are purchasing.